Delete your LoveBits account
Option 1: in the app
- Open LoveBits.
- Go to Settings → Account → Delete account.
- Confirm. Your account is closed right away.
Option 2: without the app
Email us from any address and tell us the email address of your LoveBits account. We may ask you to confirm from that address, so we're sure it's really you.
Or write to hello@lovebits.app with the subject "Delete my LoveBits account".
Cancel your subscription separately
Deleting your account does not cancel a subscription. Apple or Google bill it, so please cancel it in the store too. See how to cancel.
What we delete
- Your account: email or sign-in identifier, name and settings.
- All your answers, notes and anything else you wrote.
- Your streaks, activity, onboarding answers and notification tokens.
- Your couple link. Your partner keeps their own account, but can no longer see your answers. If your plan gave them Premium, that ends.
We complete the deletion within 30 days of your request (usually much sooner) and confirm it by email. Copies in our backups are overwritten within the same 30 days.
What we keep, and for how long
- Purchase and tax records (which plan, when and how much, without your answers): up to 7 years, because Dutch tax law requires it.
- Your deletion request and our reply: up to 2 years, so we can show we handled it.
Want to delete only some data, like your answers, without closing your account? You can delete individual answers in the app, or email us.
More details are in our Privacy Policy.